In order to improve security, Collingwood School has implemented Multi-Factor Authentication (MFA) for a number of services. In addition to requiring a password, a number of services require an additional level of authentication. The following options are available:

  • Using the Microsoft Authenticator App on your mobile device
  • SMS verification
  • Voice call verification

The first time that you sign into a service that requires MFA, you will be required to follow the on-screen instructions to add a new sign-in method.

Step-By-Step Guide


TABLE OF CONTENTS


Step 1: Sign into a Collingwood service that requires MFA (Veracross for example)

  • Sign in using your email address and password and click Next


Step 2: Add a new sign-in method

  • You will be notified that more information is required, click Next to add a new sign-in method


Step 3: Configure your preferred sign-in method

  • Select the Authentication method that you would like to use. Your options are:
    • Mobile App (preferred method): You will be required to download the Microsoft Authenticator app onto your smartphone or tablet. When signing into a service that requires MFA, you will be required to use the Microsoft Authenticator app to proceed.
    • Authentication phone: A phone number is required. When signing into a service that requires MFA, you will be prompted to enter a verification code sent to you via text message or voice call.
    • Office Phone: If you have an office phone, you can use it to receive a voice call for verification.
  • Proceed by following the on-screen instructions to add your preferred sign-in method.


The Microsoft Authenticator app can be downloaded from the Apple App Store for iOS devices or from the Google Play Store for Android devices
You can manage and edit your MFA methods by visiting https://mysignins.microsoft.com/security-info