Applies to: New Outlook for Mac

This guide will show how to connect New Outlook for Mac to Google Workspace to sync email, calendar, and contacts. Please note, syncing calendars and contacts is only available on New Outlook. Users currently with Outlook connected to Exchange would be using Legacy Outlook instead of New Outlook. Legacy Outlook only has the ability to sync emails. This guide also requires the following minimum requirements in order to work.

  • MacOS 10.14 (Mojave) or later
  • Microsoft Outlook 16.42 or later


TABLE OF CONTENTS

Step-by-step guide


Step 1: Remove your old Microsoft Exchange account if it exists

  • Open Outlook
  • From the Menu bar, select Outlook > Preferences and then select Accounts

 

  • Select your Microsoft Exchange account on the left hand side and click on the - below to delete it

Step 2: Add your Gmail account

  • Click on the + and then select the New Account option

  • Enter your email address and click Continue
  • Select the Not Exchange? option

  • Select Gmail as the email provider

  • Sign into your Google Account
  • Select Not Now when asked if you would like to allow other MacOS applications to use the Google account

 

  • Click Done to complete email setup

Step 3: Switch to New Outlook

  • From the menu bar, click Outlook > New Outlook


  • In the pop-up window, click the Open New Outlook button.


  • The window may disappear and then re-appear. Once it reappears, click on Sync directly with Google.


  • In the next window, Press the Sign in with Google option. A browser window will then pop up.


  • A window listing all the services Outlook will have access to will appear. Press Allow at the bottom.


  • Once you allow Outlook permissions to access Google Services, the browser will then attempt to launch Outlook. Press the Open Microsoft Outlook button.

  • Outlook will now start syncing mail, contacts and calendar items from Google. If you have added resource calendars and copied the Collingwood Directory into your contacts, those items will also be synced.


Known issues syncing Google accounts to the Microsoft Cloud


https://support.microsoft.com/en-us/office/known-issues-syncing-google-accounts-to-the-microsoft-cloud-ca9bf41d-5a77-44a4-9fa5-1a8dc97ccec9